During the operation of the OTC DAIHEN Welding Robot, if the system experiences problems such as SFM file error, DE correction point failure, sensor and mechanism connection exception, or reference position not taught, the teach pendant will usually display a hardware and control-level alarm in the 5264 to 5287 range. If these faults are not investigated promptly, they may cause serious operational safety hazards or damage to core components such as the reducer.
To help on-site engineers and mechanics quickly locate problems, we have organized the diagnostic terminology from the official maintenance manual to provide you with the following intuitive fault quick reference table. We recommend using the search function, entering the error code (e.g., 5264), to accurately obtain troubleshooting and processing suggestions.
I. OTC Robot Alarm Code Real-Time Quick Reference Table (5264-5287)
| Alarm Code | Fault Phenomenon | Fault Cause Analysis | Countermeasures & Solutions |
|---|---|---|---|
| 5264 | SFM File Error | Error data was found in the SFM file. | Check the contents of the SFM file, and then perform an exception reset. |
| 5265 | Command Exception in DE Command | Movement command or ST command configuration error. | Change the command, and then reset the fault. |
| 5266 | DE Correction Point Failure | An exception occurs when the DE correction point and the ET taught point pass through the tracking exchange in sequence. | Modify the AS speed or the DE taught point to make the distance between DE and ET longer. Reset the fault. |
| 5267 | JOINT Command Exists in Tracking Section | Cannot execute JOINT commands in the tracking sensor section. | Modify the JOINT command to LIN command or CIR1/CIR2 command, and then perform an exception reset. |
| 5268 | Cannot Execute Sensor Function | There is an error in the connection setting between the sensor and the mechanism. | Check the constant setting and teaching of the sensor, no reset operation is required. |
| 5269 | ZN Search Destination Point Out of Range | The robot movement range exceeds the “software limit” of ZN search. | Modify the maximum distance of ZN so that the point is within the robot’s working range, and reset the fault. |
| 5270 | Tracking Speed is Negative | The tracking speed is set to a negative value by changing the speed of adaptive control. | Determine the appropriate AS speed, check the “gap” in the data table, and then reset the fault. |
| 5285 | Reference Position Not Taught | When executing SF2/ZF2 without teaching the reference position. | Teach the reference position through manual operation, macro execution, or trial operation, and then perform an exception reset. |
| 5286 | Undefined Dummy Point Referenced | When executing SF2/ZF2, an undefined dummy point was referenced. | Modify the pattern search macro so that it can refer to the dummy point after definition, and then perform an exception reset. |
| 5287 | Vector Not Taught | Because the vector has not been taught, the action direction of the pattern search cannot be calculated. | Teach the vector (its start point and end point), and then perform an exception reset. |
II. Get Professional Technical Support and Maintenance Services
When the robot frequently displays the above hardware-level alarms, and routine reset attempts are ineffective, do not forcefully pull the robot arm or repeatedly force restarts, so as not to cause secondary irreversible damage.
Contact Anhui Oujie for Technical Guidance
- System Recovery & Hardware Repair: Manager Fang
- Service Hotline (WhatsApp): 180-9663-1656
- Official Email: ahojotc@gmail.com


